Contact Us

Whether you are considering an Airflex holder or need help with an order, our team is here to help. Please use the contact details below and include enough information for us to understand your question.

Contact information

Email: info@airflexholder.com
Phone: +1 443-277-7389
Business address: 1401 Woodside Ave, Halethorpe, MD, US
Business hours: Monday–Friday, 9:00 AM–6:00 PM

Product and compatibility questions

If you would like help checking whether the holder suits your phone, tell us your phone model, approximate dimensions and the case or attachment you intend to use. Please contact us before placing an order if compatibility is important to your purchase.

Help with an order

For an order, delivery or payment question, include your order number, the name used at checkout and a short description of the issue. For your security, please do not send complete payment card details by email.

Returns, damaged items or incorrect products

For a return request, include your order number and the reason for the request. If your item arrived damaged, defective or incorrect, photographs can help us understand the issue. Please wait for return instructions before sending an item; the business address above is not necessarily the applicable return address.

Read our Return & Refund Policy for eligibility, timing and return shipping details, or our Shipping Policy for delivery information.